Delete Your Account

To request the permanent deletion of your account from your Kopi Kenangan app:

1. Enter your Kopi Kenangan's registered phone numbers and PIN. For security reasons, we can't delete an account for you. You'll need to be able to log in to your account by inputting the registered phone numbers and PIN to request deletion.

2. The option to permanently delete your account will only appear after you've inputted a valid registered phone numbers and PIN.

Registered Phone Number*

+62

Kopi Kenangan PIN (6 digits)*

Why do you want to delete your Kopi Kenangan account?*

• Never use this App
• Privacy concern
• Promotions / loyalty programs are unattractive
• Others

If you continue, Kopi Kenangan reserves the right to determine and impose consequences for the deactivated Account, including but not limited to, the following matters:

1. ALL promotions, vouchers, benefits, rewards, achievements, membership levels (including Kenangan Points / Digital Stamps / Kenangan Pay / Kenangan VIP Progress) that have been obtained by the User prior to the Account deactivation date will be removed, become invalid and non-refundable, unless determined otherwise at the sole discretion of Kopi Kenangan / Kenangan Coffee; and/or

2. User can reactivate an Account which has been previously deactivated. However, Kopi Kenangan reserves the right and sole discretion to determine whether the User who reactivates the Account is considered as a “New User” and is entitled to promotions and benefits from the Services as the New User.

Are you sure to delete your Kopi Kenangan’s account?

You cannot retrieve your account back

• Cancel
• Delete Account